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Case Studies

Thailand’s Leading Energy Enterprise: Integrating Enterprise AI to Drive the Energy Business into the Digital Era

กรณีศึกษาการนำ AI Platform มาใช้ในองค์กรพลังงานชั้นนำ ลดเวลาจัดทำรายงาน 80% เพิ่มความแม่นยำข้อมูล 95%

25 Feb 20268 min
EnergyEnterprise AIAI Platform

The Numbers That Changed Everything

Reports that once took days to prepare are now generated automatically in just minutes. Time spent on reporting has dropped by 78%, while data accuracy has risen to 96%. Instead of waiting for reports to sit on executives’ desks, leadership can now open a dashboard and instantly see how each business unit is performing.

Data-related operating costs have fallen by 32%, and the time from data to decision has been cut by nearly two-thirds.

But the number the team talks about most often is document search. What used to take hours now takes only seconds, reducing search time by 88%.

All of this happened after Genesis AI Platform was deployed across the organization. So how did the transformation unfold?


Where It Began

This energy enterprise is far from a small company. Its operations span petroleum exploration and production, oil refining, petrochemicals, and renewable energy. Each business unit had its own information systems: different ERP platforms, document systems from different eras, and databases that had never truly communicated with one another. Data had become completely fragmented into isolated silos.

The resulting problems were predictable. Every month, teams had to spend hours gathering data from multiple sources, copying and pasting, reviewing, and formatting just to produce a single summary report. Errors were common, driven by repeated manual data entry.

Executives wanted a real-time view of the business? They had to wait. In the energy industry, where market prices move every day, waiting several days for a report means missed opportunities.

Then there was the mountain of documents: contracts, technical reports, safety requirements, regulatory documentation, both digital and paper-based. Finding anything often felt like searching for a needle in a haystack.

What Genesis AI Platform Did

Enersys positioned Genesis AI Platform as the core solution to address these challenges.

Search Thousands of Documents by Simply Typing a Question

The RAG Knowledge Base ingests documents of all types, including PDF, Word, Excel, and even scanned files, then turns them into a knowledge base that AI can search and analyze. Employees simply type questions in natural language, and the system retrieves answers from thousands of documents, complete with source references.

Connect ERP, CRM, and Document Systems into One Unified Flow

The data silo problem was addressed through the Integration Hub, which serves as a central layer connecting data from every system through API Connectors and a Data Pipeline designed to support a wide variety of legacy systems. Data from all sources is normalized into a single standard, enabling cross-business-unit analysis.

Dashboards Executives Can Open Instantly

Once the data was integrated, dashboards could be generated automatically. Executives now open a single screen to view KPIs across every business unit. Recurring reports are produced on schedule, without analysts having to build them manually.

The platform also introduced Agentic AI to handle repetitive analysis tasks, validate data consistency across systems, issue alerts when anomalies appear, and summarize lengthy documents into a single-page brief. All of this is powered by AI Agents whose workflows can be tailored to the organization’s specific needs.

Looking Back

For a large energy enterprise with multiple layers of complex systems, success is not simply about having AI. It is about ensuring AI can truly access and work with data spread across the entire organization. Genesis AI Platform delivered exactly that—and the results speak for themselves.

"Empowering Innovation,
Transforming Futures."

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