Manage PDPA work
with clear owners
and evidence
PrivacyHub helps teams track consent, data subject requests and related privacy work, with references to source systems. Agree the data scope, access rights and review steps before use.
Why PrivacyHub
PDPA Challenges Thai Organizations
Are Facing
When privacy work spans files and teams, it becomes harder to keep track of status, owners and supporting evidence.
Task owners
Status and evidence for each task
Owners and evidence are tracked in different places
Teams need to find who owns a task, its progress and its evidence. Keeping status and references together makes handovers and review easier.
No Visibility Into Where Personal Data Lives
Personal data may sit in CRM, HR, ERP, email and Excel. Teams need to identify its location and who can access it.
Multiple systems
With scattered PII
Managing Consent with Spreadsheets Doesn't Scale
When teams update separate consent files, versions, status and supporting evidence can become inconsistent.
Version and status
Need a shared review process
Requests arrive while data sits across systems
Each request may involve different owners, evidence and deadlines. Review the applicable right and conditions before acting.
Each request
Review the right and relevant deadline
PDPC Keeps Issuing New Guidelines
Teams need to identify relevant notices and guidance, assign an impact review and track changes to their work.
Ongoing Updates
Relevant notices and guidance
Health Data is "Sensitive Data" Under Section 26
Health data is sensitive data under section 26. Review the consent or legal exception applicable to the activity and the appropriate safeguards.
Section 26
Review the legal basis and safeguards
Patient Data Sharing Without Audit Trail
When sharing patient data between organisations, review the sender, recipient, purpose, legal basis and transfer evidence needed.
Data sharing
Needs reviewable references
Health apps need clear rules for data use
Review the purpose, legal basis, data collected and retention period, including collection and withdrawal where consent is the basis used.
Purpose
And conditions for data use
Reduce copies of source data
Design integrations to reduce copying from source systems, retaining the references and evidence needed for the agreed workflow. User accounts and some records may still contain personal data, so access, retention and protection measures must be defined.
Example source systems to assess for integration
CRM
Customer Data
HIS / EMR
Patient Records
Core Banking
Transaction Data
HR
Employee Data
ERP
Business Data
Lab / Pharmacy
Health Data
PrivacyHub
Define data and access for each workflow
Type, purpose, legal basis
Reference links to source systems
Hash values for pseudonymization
Access and change logs
Reduce unnecessary data copies
Define which data PrivacyHub needs to retain and which records should reference the source system.
Plan data locations and access
Review system locations, providers and access rights for the actual data and workflow.
Connect within an agreed scope
Check APIs, permissions and data formats, then test the integration before use.
Tools for privacy work across teams
Review the modules and workflow with Enersys. Agree integrations, automation and human review steps for the work you need to manage.
Consent Lifecycle Management
Track consent
Track consent collection, records, changes and withdrawal for agreed channels.
Data Subject Request (DSR)
Track data subject requests
Keep request status, owners and evidence together so the team can review rights and follow the agreed process.
Data Inventory & Mapping
Build a data inventory and map
Record systems, data sets, purposes and stakeholders for a shared review of data handling.
Records of Processing Activities (RoPA)
Record processing activities
Create and review processing activity records with references and responsible owners.
Breach Incident Management
Track breach incidents
Record incident details, assessments, notification tasks and remediation. The responsible team reviews applicable conditions and deadlines.
Vendor & Third-party Management
Track vendors and third parties
Bring vendor details, agreements and risk items together for a review of access to personal data.
Privacy tasks to evaluate with AI
Evaluate and demonstrate these examples before agreeing a Genesis AI integration scope. The responsible team still needs to check sources and approve outputs before use.
Help classify requests
Ask AI to suggest a request category from the text received, then have the responsible team review and assign it.
Hypothetical example: a deletion request is proposed for an erasure-right review so the team can assess the conditions.
Find answers in company policies
Evaluate answers drawn from approved policies, with references that users can check against the source.
Hypothetical example: find the relevant retention policy for an employee question.
Prepare review items
Use AI to compare the records and documents selected by the team and suggest items for review.
Hypothetical example: suggest reviewing the legal basis and agreement before sharing data with a provider.
Track documents selected by the team
Evaluate task alerts from documents identified by the team, with an owner checking dates, status and impact.
Hypothetical example: the team adds a relevant notice and assigns an owner to review its impact.
Help draft incident information
Prepare a draft from incident details and evidence supplied by the team. An owner checks completeness, conditions and recipients before use.
Hypothetical example: prepare a draft from incident details for the responsible team to review.
Where PrivacyHub can help
Industries That Require Strict PDPA Compliance
PrivacyHub is designed for organizations with large volumes of personal data that must comply with PDPA rigorously.
Start with the work to be tracked, its owner, the data needed and the evidence to retain. Then choose the modules and integrations.
Enersys approach to PrivacyHub design
Discuss the privacy work your team needs to manage
Tell us which work your team tracks, which systems you use and what evidence you need, so we can agree a relevant demo and integration scope.