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Genesis AI · Enersys

Agentic AI Platform
for Thai Enterprises

A platform for finding information, helping plan and following defined steps, connected to your organisation’s systems and built for Thai business context

Connect

Approved sources

Review

Human approval where needed

Measure

Against the current workflow

AI-generated illustration: Office team reviewing source documents and an AI-assisted draft together
Illustrative scene created with AI. Not an Enersys client or team photograph.
Challenges for Thai organisations

Before using AI in your organisation

Review your data, existing systems and how results will be checked before choosing AI.

Thai documents need context

Thai documents contain specialist terms and organisation-specific context. Test with real records and have users check the answers.

Data sits in separate systems

ERP, CRM, HR and email hold different parts of the picture. Teams have to find and compare those records before deciding.

Teams spend time on repeated work

Finding information, drafting emails, summarising documents and preparing reports may take fewer steps when the data is ready and people review the results.

Available data is hard to use

Different formats and inconsistent definitions make analysis and comparisons difficult.

Genesis Architecture

The five parts of Genesis AI

Connect data, tools and workflow steps, with support for Thai documents.

Agentic AI

AI agents follow agreed steps and conditions

AI agents help analyse data, plan tasks and follow defined steps. Your team specifies where review or approval is required.

Knowledge Base (RAG)

Read company documents and answer from source records

Retrieval-Augmented Generation searches your organisation’s documents and shows references so users can check answers before using them.

Business Intelligence

Prepare analysis to support decisions

AI helps analyse business data, prepare dashboards and highlight patterns or unusual records for the team to investigate.

Integration Hub

Connect existing ERP, CRM and HR systems

Connect through APIs or connectors, using only the data and tasks your organisation has authorised.

Automation

Reduce repeated steps in defined workflows

Set up steps for document processing, email handling or report preparation, with approvals governed by your organisation’s conditions.

Use Cases

Where Genesis AI may help

Possible use cases, subject to testing with your organisation’s data and workflows.

Customer Service AI Agent 24/7

An AI agent can find CRM information and draft replies for the customer service team to review before sending through connected channels.

Support for LINE, Facebook and websites
Formal and informal Thai language
Hand over to staff when needed

Document Intelligence

AI helps read contracts, invoices, reports and government documents, then extracts information and compares terms for users to check.

Read contracts and flag risks
Extract invoice data
Summarise long reports

Internal Knowledge Management

Connect internal documents so employees can search and ask questions, with references that take them back to the original record.

Search internal information
Support new employee onboarding
Update connected knowledge sources

Business Analytics Copilot

Ask business questions in Thai, such as how this month’s sales compare with last year. The system prepares charts and data for your team to check.

Ask in natural language without writing SQL
Prepare dashboards
Flag unusual patterns
Getting started

Start with Genesis AI in three steps

Start with your existing systems and data. Test the chosen task before expanding live use.

STEP 01

Connect

Connect your systems

Choose ERP, CRM, HR, email or document sources to connect through APIs or supported connectors.

Connect through an API or import files
Select only the data needed for the task
Set access by user role
STEP 02

Configure

Configure the AI workflow

Define which data AI may use, which tasks it can help with and which steps need a person to review them.

Configure tasks and conditions
Specify when work goes to a human reviewer
Test with real task examples before release
STEP 03

Deploy

Test before live use

Test the agent with a small user group first. Then connect the website, LINE, Microsoft Teams or API channels your organisation chooses and follow results in the dashboard.

Start with a small group and a defined task
Connect your chosen channels
Track results and collect errors to improve the workflow
Share:

Start with the task you want AI to help with

Tell the Enersys team which tasks take time, where the data sits and who needs to review the results. We will help assess whether Genesis AI fits that work.

Start with a business task
Test before live use
Assign reviewers and approvers